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Return and Refund Policy

GLOBE SLICERS NYC must be notified of intent to return an item within 14 days of the buyer’s receipt of said item.  Contact us via the contact form on our website, by email to sales@globeslicersnyc.com , or by phone to 212-473-7670.

All returns and cancellations must be approved by GLOBE SLICERS NYC.  We may not accept un-authorized returns.  Upon deciding to return an item, provide us with the item, location, cause for return, and any other information relevant to the decision to return the item.  We will utilize this information to do our best to find a solution that works for you; whenever possible, we will work with you to ensure that you find a solution fitting the demand that caused you to buy the item initially; this may include repairs, exchanges, or the suggestion of additional parts.  The buyer must agree to the course of action chosen by GLOBE SLICERS NYC.

Merchandise returned must be in the original state and condition. 

Items that have been used are neither returnable nor refundable. 

Refunds will be made by paypal or check, at our discretion.

The buyer is responsible for the following costs unless otherwise stated by GLOBE SLICERS NYC:

Packing and shipping – both original and return

Restocking fees (25%)

Cancellation fees

Repair charges for damages affected

Charges disclosed as non-refundable

The buyer recognizes that refunds may take up to 60 days to process.  We will work to process all refunds as quickly as possible.
By making a purchase on our site, you consent to these and all other policies listed.

 

Limitation of Liability

GLOBE SLICERS NYC is not liable for damages resulting from the use of, or the inability to use, materials sold to the extent permitted by law. 

GLOBE SLICERS NYC strives to present information as accurately as possible, but will not be responsible for incorrect or outdated information.  All information is accurate as of the date it is posted.